Refund Policy
To claim a refund, you are required to support it with related documents/reports as per reasons thereof, which shall be subject to approval from the quality team of Rapid Diagnostics, whose decision shall be final.
In case of cancellation of diagnostic services, you will not be entitled to any refund after 7 (seven) days from the day they make the payment of the Fee. However, in case Rapid Diagnostics gets a written request for refund within 7 (Seven) days, the total amount paid will be credited back to the mode of payment within a maximum of 30 (thirty) days from the date of cancellation as per the Refund Policy of Rapid Diagnostics.
In case of cancellation of the herbal supplement product, before the delivery of the product, through appropriate means as available on the Platform and as approved by Rapid Diagnostics, a full refund shall be initiated as per the Refund policy of Rapid Diagnostics.
The confirmed amount due for refund shall be processed within 30 (thirty) working days from the date of the approval of refund, subject to all terms of use being met effectively. The payment shall be credited to You in the same facility accessed by you to make the payment. In case of payment made offline, the money will be transferred through Bank a/c IMPS, NEFT, or Cheque.
No Liability of Rapid Diagnostics
Rapid Diagnostics does not represent or warrant that the content or information provided or made available via our Services is accurate, complete, or current, or that our services will be uninterrupted or error-free, or that any defects in our Services will be corrected, or that our Services or the server that makes our Services available are free of viruses or any other harmful components. Rapid Diagnostics does not make any warranties or representations regarding the use of the materials in our Services in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise, in each case to the fullest extent permitted by applicable law. Information published or made available via our Platform and Services may refer to products, programs, or services that are not available in your region. You understand and acknowledge that your sole and exclusive remedy with respect to any defect in or dissatisfaction with our services is to cease use of our Services.
Without limiting the foregoing, everything on the Platform and the Services is provided to you “AS IS” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Rapid Diagnostics shall have absolutely no liability in connection with the services, including, without limitation, any liability for damage or injury to You or damage to your computer hardware, data, information, and business resulting from the material or the lack of information available on the site. Without prejudice to the information provided above, Rapid Diagnostics shall also not be liable in any manner for and towards:
- Any delay/failure to record the details or confirm booking due to cellular traffic and loss of cellular connection;
- Any unauthorized access to, use, or alteration of your transmissions or data, pursuant to your engagement with Rapid Diagnostics;
- Any type of inconvenience suffered by you due to a failure on the part of data collected through the hyperlink;
- Any type of inconvenience suffered by you due to late show-up, rescheduling, or cancellation of confirmed appointments, differences in the fee charged, and other allied difficulties;
- Any error, omission, inaccuracy, deficiency, inadequacy, unsuitability, or negligence, regardless of how caused in the delivery and performance of the healthcare services by the Company, including in the delivery of the material, reports, etc.;
- Any other incident that occurred in connection with the choice made by You, based on the information available through our Services;
- Any loss or injury caused, in whole or in part, by our actions, omissions, or negligence in procuring, compiling, or delivering the material; or
- Any decision made or action taken or not taken in reliance upon the material furnished at this Platform.